“Service currently unavailable” Those who have encountered this dreadful message themselves know what thoughts follow (not to mention running around in desperation on what would otherwise have been a delightful Tuesday morning): S#%t.What happened?How long has this been going on?Will I get fired? While the first and last thoughts won’t

Here at Scoutbees, we’re all about making it easier for you to ensure maximum resource availability and make conducting root cause analysis a snap. With this in mind, we’re happy to introduce two great new features! Availability Bars: A simple, visual indicator that reports on the success status of your

If you work in IT, you’ve had a day like this. Let us set the scene:  It was a rainy, dreary morning in February. Alex, a system administrator at a large healthcare company, was awakened early by the constant bings and bongs from notifications on his phone. He rubbed his