FAQ

Frequently Asked Questions

If you want to run tests from our cloud-based location, no, you don’t! The service is fully managed and scouts are initiated from our cloud-based runners—we call them Bee Hives—which are deployed around the globe.You need only install a small Windows service (Custom Hive) on any desired machine to test internal resources.

Each Scout logs into the gateway and connects to the desired published resource. Once logged in, the worker collects the enrichment data (e.g. login time, ICA RTT, and information about the underlying EUC platform for internal testing with Custom Hives) waits and then makes a graceful logoff.

The same way you’d connect to any other remote user. Scoutbees Scouts connect to published resources through your Citrix Gateway, Citrix Cloud Gateway, or VMware UAG for cloud-based tests. Also connect via Citrix StoreFront and VMware Horizon Connection Server for internal resources testings with Custom Hives.

For cloud-based testing or tests of public-facing gateways, resources need to be accessible through a Citrix Gateway, Citrix Cloud Gateway, or VMware UAG with HTML access enabled. If your gateway is configured with two-factor authentication, the OTP code needs to be provided in a single-step method (we support both static and TOTP codes. Read more). For testing of internal resources with Custom Hives, resources must be available through Citrix Storefront or VMware Horizon Connection Server with HTML access enabled.

Currently, our Bee Hives are located in two locations globally. Custom Hive components can be installed in any location (e.g. branches, internal networks, VPCs, etc.) to test connections to and from internal resources.